The REC Management Academy: Specialist training for your recruitment team

The most important asset to any recruitment business is its people. In an increasingly competitive market – how will you develop talent and retain top quality recruitment consultants and managers? 

According to overwhelming research executed over a number of years, the vast majority of managers have never received any structured development either via course attendance, formal qualification, or by being involved in a mentoring relationship. Whilst experience is a great lesson the fees tend to be very high.  

A study of more than 1,000 employees indicates:  

• 26% of UK managers say they haven’t received any management training 

• 77% of managers who receive regular management training say they like or love their current job (compared to 54% of managers who haven’t received management training) 

• 38% of managers who haven’t received any management training are planning to change employer / look for a new job over the next twelve months (compared to 28% of managers who receive regular management training) 

The REC Management Academy will help managers to gain the confidence and competence to lead their teams to contribute to the overall aims and objectives of the business.  

The 21st Century Climate 

Let's review the requirements of the modern manager. To do this we must focus on the current climate and the pace of change to deliver a degree of sustainability of managerial performance. 

Have you thought about what your customers expect from you and your organisation? In any organisation consider your customers, whether commercial retail business, an NHS trust or a school, there are always customers. Are you in the right shape to deliver what they expect in the current climate? 

Take 5 established businesses that have ceased trading (either completely or very different to before).  

• Blockbusters  
• Clinton Cards 
• Comet 
• HMV 
• Jessops 

When speaking with a previous Management Academy group to identify the common denominator in their demise, the resounding response was the Internet. 

Whilst you would think this was correct, it is in fact the vehicle that transported them to their demise. The actual answer is the unwillingness to adapt to the evolving consumer climate. 

Just consider for a moment the customer journey at any one of these commercial outlets, where consumers visited one of their stores. Factors worth considering are as follows: 

• inconvenience of time, hassle, travel etc 
• added costs for travel, parking and postage  
• unit costs (where retailers did not price match) 

Now consider what these organisations could have done to avoid their demise. Was it a case of inability, or unwillingness? 

Are senior managers leading their organisations by navigating the landscape with an eye on the horizon or are they busy managing the day-to-day mode of travel? Are middle managers actually driving performance for the people to deliver the results, or are they treading water trying to contribute through individual performance? 

 Regardless of size, all organisations need skilled, pragmatic managers focusing on as well as in their business. Chances are what managers learned all those years ago, when they attended a one hit wonder course or what they covered in one of their college or university modules, has been superseded by different demands in a shifting labour market. 

Some of what was learned may still be accurate and helpful in the modern era, but with a new generation entering the employment market and the rapidly increasing changes to communication practises, as well as the moving trends of consumer behaviour are your managers extinct? 

"Those who will survive are not the strongest  or the most intelligent, but those most able to adapt ." Charles Darwin 

Dinosaurs couldn't survive due to their inability to adapt. Managers have the ability (through focused development), but often lack the willingness. By continuously improving their managerial performance through education, development, knowledge management and a genuine desire to progress those who will survive are not the strongest, or the most intelligent, but those most able and willing to adapt. Our all-new REC Academy is designed to help recruitment leaders to nurture talent and deliver success. 

Have you considered the expectations of the modern day manager? 

Based on feedback and experience here are some of the behaviours modern managers require to compete. 

• Active Listening 

• Controlled Ego 

• Discipline 

• Engagement in diversity 

• Finance and commerciality 

• Humility 

• Innovation 

• Leadership 

• People Development & Talent Management 

• Personal Organisation 

• Professional distance 

• Psychology 

• Recruitment & Retention 

• Wider Communication skills 

Get ready for the future, build resilience in your workplace by gaining essential tools for retaining your valuable staff members. Join the REC Management Academy now and don’t miss out. For full course details, click here.