Our Behaviours : the culture we aspire to at the REC
- We work together, always. We trust the knowledge and abilities of others and use our own skills to work effectively within a team.
- We bring ideas and we are always comfortable to challenge and seek feedback.
- We work as one team with positive intent, we strive for success and know that it is shared, not individual success that matters most.
Leaders and managers
- We encourage our teams to work together effectively, not just with each other but cross functionally by using our knowledge to inspire and motivate.
- We model collaborative behaviours ourselves by challenging respectfully and welcoming challenge from any colleague. We listen first and ask questions.
- We do not shy away from challenging conversations that need to be held, set clear expectations and coach our teams to achieve them. Their success is our success.
- We are honest with each other and listen with positive intent, allowing different ideas to help form decisions.
- We know there is support available for us to be open with our thoughts, feelings, and emotions.
- We consistently give and receive feedback to each other ensuring it is constructive and with the aim to support and empower.
Leaders and managers
- We trust our teams and each other to do an excellent job. We are clear about expectations and ask questions related to them.
- We challenge our teams to do an excellent job and to be open and honest with each other in a positive way. We are clear that challenges are to be shared, not hidden – we address problems without blaming people.
- We openly and proactively share relevant information across the organisation and within our teams as needed.
- We look for ways to develop ourselves, remain curious and work to enhance our learning journey
- We push ourselves to learn how our industry is growing and to keep ahead of the latest innovations so we can better support our members.
- If we make mistakes, we evaluate, learn, and share. Accountability matters to all of us, but blame is not the right way to channel it.
Leaders and managers
- We encourage our teams to always be curious and we lead inquisitive teams who are not afraid to ask questions of managers and leaders
- We make a creative space for learning and development discussions and support the plans we develop in partnership with our teams. This includes stepping back in a risk-assessed way to allow teams to learn by doing, even if the result is sub-optimal.
- We celebrate success from our teams across the organisation to enhance learning overall.
- There is only one REC. When members need our support, it is everyone’s priority.
- We work hard, take ownership of our work as well as our actions and feel safe holding ourselves and others accountable.
- We’re open to change and innovation and strive to deliver at the highest standards.
- We work to make a difference, being friendly and helpful to others to demonstrate a positive attitude.
Leaders and Managers
- We set clear standards in our own behaviour and in the expectations we set.
- We take appropriate risks and manage our reactions to situations professionally and calmly
- We take pride in our own work, as well as the work of our teams.
- We always act inclusively and respectfully, we value different opinions and embrace all abilities and strengths. We strive to be equitable at all times.
- We deal with legitimate disagreement by listening to each other and trying to find shared solutions.
- We approach colleagues with empathy, especially when needed to ensure time is being used in the right way
- We take ownership of our behaviours and consider the impact on others. We expect to be reminded of standards by colleagues if we slip.
Leaders and Managers
- We encourage our teams to show respect towards others by demonstrating this ourselves
- We are authentic and open in the way we communicate, showing others that their opinions are always valued.
- We do not let poor behaviour or performance slip – we call others out in the right way and understand the need for all staff to do the same. We support this challenge.
- We all play a role in ensuring the REC is an enjoyable place to work. We understand the importance of positive mental health and managing workflow in this.
- We take pride in the work that we do, and we have fun along the way.
- We champion social events and activities and always strive to get to know each other in ways which are inclusive for all.
Leaders and Managers
- We actively seek feedback on morale, workload, and workplace health from our teams – and seek to act on that feedback.
- We accept that there are trade-offs in a busy organisation and expect our teams to prioritise – we help them to do this.
- We remain positive and focused on what we can do.
Benefits of working at the REC
We pride ourselves on providing opportunities for development and growth. Here's what else we offer our employees:
- 25 days annual leave, plus an additional day for your birthday and time off at Christmas
- A season ticket loan
- Access to an online training portal
- Subsidised private healthcare
- A range of discounts on shopping, travel, insurance products, restaurants, cinemas and more
- Quarterly ‘Staff days‘ that consist of business updates, team building, interactive activities, and a lot of fun!
- Staff bonus scheme
We are committed to promoting a modern and progressive working environment:
- We are an equal opportunities employer
- We are a Ban the Box employer
- We are a Disability-confident employer
- We promote inclusivity at every opportunity
- We have Flexible Working Opportunities
- The REC offers an Employee Assistance Programme (EAP) to support staff with personal and work-related issues, providing confidential access to trained professionals for immediate assistance.
- Internal pension scheme
- Wotter – a tool through which staff can confidentially share their thoughts and opinions.